Your importer
Someone in the EU has to carry your product. We do.
EU law requires an economic operator established in the Union, whose details appear on the product. For vehicles and protective equipment it has been that way for years; since the General Product Safety Regulation it applies to almost every consumer product. Without one, your goods cannot legally be placed on the market here.
Most channels push that role back to you: set up a European company, or appoint a representative, and come back when you have. We take it. Your goods enter the European market under our name, with our insurance behind them.
That is a decision, not a favour. A provider who stores and dispatches your goods becomes that economic operator by default when no importer or representative is established in the Union, and from December 2026 the same holds for liability for a defective product. The role lands here either way. We would rather hold it deliberately, with the file checked, than by accident.
What it requires from you
- The technical file
- Drawings, the risk assessment, the standards you applied and the test reports behind them. In English.
- The declaration of conformity
- Signed, naming the legislation and the standards used. One per product family.
- The certificates themselves
- ECE 22.06 for road helmets, EN 1621 for impact protection, EN 17092 for garments, type approval for vehicles. Issued by a notified body — a test report from a laboratory is not a certificate, and we can tell the difference.
- Traceability on the product
- Model, batch or serial number, plus your name and address. Ours goes next to yours, never instead of it.
- Ten years of records
- You keep the file, we keep a copy. That is how far back a claim can reach.
What we do before anything ships
We read the file, we verify each certificate with the body that issued it, and across a sample of the range we have the product tested again ourselves. What does not pass does not enter the catalogue, and we tell you exactly why. This is the longest part of onboarding and the part we will not shorten, because we are the ones a European authority calls.
Insurance and indemnity
We carry product liability insurance for the goods we place on the market, so a European buyer has a party here to address. You indemnify us for what comes from the product itself: a defect in design, in manufacture, or in the information you gave us. That sits in the contract before the first container leaves, and it is not negotiable — it is the only basis on which the role can be held at all.